Kebijakan Privasi

We realize that Your Personal Data information is confidential and private, therefore We are committed to protecting and keeping Personal Data confidential in accordance with applicable laws and regulations. To understand and meet Your needs when using the Service Platform, we may process Your Personal Data for several purposes and activities as set out in this article.

In principle, We shall use Your Personal Data to provide Services to You, including for security, administrative and legal purposes, reward points or similar forms, testing, system maintenance and development, customer relations, promotions, and assisting Us in the future in providing services to You. However, We may use Your Personal Data collected through the Service Platform for the purpose of resolving disputes or complaints and/or for other relevant purposes. For this reason, We may disclose Your collected Personal Data to Our affiliates and/or third parties who are engaged in cooperation with Us, including but not limited to website hosting, data analysis, marketing, and service provision, for one or more of the above purposes from time to time.

We may also use Your Personal Data collected for marketing purposes either through email, social media, or other media that We use from time to time, such as sending You new product information, exclusive offers or other information that We think will be of interest to You. Please note that You can opt out of any marketing materials we may send You at any time. Please follow the unsubscribe instructions set out in Our marketing materials if You opt out of any marketing materials, and We shall respect Your wishes.

We may also use and/or disclose your Personal Data in the following situations:

1. to file or defend against any claim or suit of any party;
2. to comply with a court order, judicial process, lawful request, warrant or equivalent by a law enforcement official or competent authority;
3. to investigate fraud or other misconduct, or as otherwise required or necessary to comply with applicable law, or to protect Our legitimate interests;
4. to enforce or apply the Terms and Conditions and Specific Conditions applicable to the Services;
5. to protect the rights, property or safety of Us, other users of the Service Platform, or any other party at Our discretion; and
6. or any other situation permitted or required by law.

The basis on which We process Your Personal Data under this Privacy Policy will depend on the type of Personal Data and the purpose for which the Personal Data was collected. In processing Your Personal Data, We apply the following Personal Data processing principles:

1. If You have given Your consent to Us processing Your Personal Data;
2. Processing is conducted to carry out contractual obligations with You;
3. If necessary, based on Our legitimate interests, as long as Your interests and fundamental rights do not exceed those interests; and
4. If necessary to comply with the provisions of applicable laws and regulations, including when requested by government agencies and authorized law enforcement agencies.

To fulfil Your needs when using the Service Platform, We may share Your Personal Data with Personal Data controllers or Personal Data processors domiciled outside the territory of the Republic of Indonesia.
If we share Your Personal Data outside the territory of the Republic of Indonesia, we shall endeavour to ensure that the parties receiving Your Personal Data from us shall:

1. process Personal Data in accordance with the purposes of processing as set out in this Privacy Policy article on Our Use of Your Information;
2. maintain your Personal Data in accordance with applicable laws and regulations to keep it safe from unauthorized access, collection, use, disclosure and processing or similar risks; and
3. retain Your Personal Data only for as long as Your Personal Data is necessary to achieve the purposes mentioned in this section.
   Your consent to this Privacy Policy includes Your consent to the overseas transfer of Your Personal Data.

"Cookie" is an alphanumeric identifier that We transfer to Your hard drive or memory card through a web browser when You visit the Service Platform. This allows Our own system to recognize You when You return to the Service Platform and improve the Service to You. This information is used to track the usage of visitors to the Service Platform and compile statistical reports regarding the activity of the Service Platform. If You wish to refuse our cookies, you can configure Your web browser to do so. However, it is possible that some features in the Service Platform may not work if you delete cookies from Your web browser. If You do not enable cookies, You may not be able to access essential functions or features on the Service Platform, and You may only be able to use the Service Platform on a limited basis. You hereby release Our responsibility for the unavailability of certain features on the Service Platform, due to the disabling of cookies on Your web browser.

As a data subject, You have rights that are regulated based on applicable laws and regulations. Your rights as a subject of Personal Data include the following:

1. the right to access Personal Data;
2. the right to withdraw consent (in case the basis of processing is consent)
3. the right to rectification of Personal Data;
4. delete or destroy Personal Data;
5. restrict or delay the processing of Personal Data; and
6. object to the processing of Personal Data.

If You wish to exercise Your rights against Us, please convey it to Us by accessing the link available here.

In order to protect the privacy and security of You and other users of the Service Platform, We shall verify Your identity before fulfilling Your request. We shall try to follow up on requests for the fulfilment of the rights of your Personal Data subject as soon as possible, in accordance with the provisions of applicable laws and regulations.

However, it needs to be understood that the exercise of Your rights as a subject of Personal Data is not absolute. We can reject requests related to the exercise of Your rights as a subject of Personal Data to the extent permitted by the provisions of applicable laws and regulations. For instance, in accordance with applicable laws and regulations, we can deny Your right to delete, withdraw consent, or transfer Personal Data if it conflicts with the following:

1. national defence and security purposes;
2. law enforcement proceeding purposes;
3. public interest in the context of state administration;
4. for the purpose of supervision in the financial sector, monetary, payment system, and financial system stability carried out in the framework of state administration; or
5. statistics and scientific research purposes.

We protect Personal Data in Our possession or under Our control by maintaining reasonable security arrangements, including physical, technical, and organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, deletion, or similar risks.
You are responsible for (i) maintaining the confidentiality of Your account, including Your password and payment details, and (ii) maintaining and ensuring the security of Your device used to access the Service Platform.

In the event of a change of control or change of ownership of all or part of Our business, including the Service Platform, Your Personal Data may become part of the transfer of such assets. In such case, as required by applicable laws and regulations, we shall notify you before and after such change of control or change of ownership ends.

The Service Platform is not equipped with the facility of "sharing" content to Your personal social media account (Facebook, Twitter, or others). Please note that the account name and password for your social media accounts are not stored in the database of the Service Platform website. Your account name and password remain stored on affiliated social media and are not the responsibility of the Service Platform site.

We shall only process and retain Your Personal Data for as long as we need it to provide the Service Platform to You or comply with Our legal obligations, or for other reasons permitted by applicable laws and regulations.

We shall delete Your Personal Data if it no longer needs to be stored or if required by applicable laws and regulations.

There may be instances where the Service Platform may contain links to websites or platforms which belong to third parties. In such cases, such websites or platforms have their own privacy policies, and we are not responsible for any losses suffered by you when accessing third party websites or platforms. As such, we recommend that You always read the privacy policies of third-party websites or platforms before providing any personal data to such websites or platforms.

The terms and conditions in this Privacy Policy are subject to the laws of the territory of the Republic of Indonesia.

If You have any questions regarding this Privacy Policy, or if there is a request or complaint that You would like to submit to Us, please convey it to Us by accessing the link which is available here.